Welcome to the SOLTHAVEN WORKS LLC website. These Terms & Conditions govern your access to and use of our website, products, and related services. By browsing our website or placing an order, you agree to comply with the terms outlined below.
Please read these terms carefully before making a purchase.
01. General Terms
These terms apply to all visitors, customers, and individuals accessing or using our website.
By using this website, you confirm that:
- You are legally capable of entering into a binding agreement.
- The information you provide during checkout is accurate and complete.
- You will use our website only for lawful purposes.
- You will not interfere with the security, operation, or functionality of the website.
We reserve the right to update, modify, or discontinue any part of our website when reasonably necessary.
02. Products & Descriptions
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.
However, slight differences in colour, appearance, or presentation may occur due to screen settings, lighting conditions, and display characteristics.
We reserve the right to correct errors, update product information, and make reasonable adjustments to website content without prior notice.
03. Orders & Acceptance
Submitting an order through our website constitutes a purchase request.
An order is considered accepted once payment has been successfully processed and an order confirmation has been issued.
We reserve the right to decline, cancel, or limit orders where necessary, including situations involving:
- Incorrect pricing or product information.
- Suspected fraudulent or unauthorized transactions.
- Payment processing failures.
- Product availability issues.
- Inaccurate or incomplete customer information.
If an order is cancelled after payment has been received, an appropriate refund will be arranged.
04. Pricing & Payments
All prices are displayed in the currency indicated on the website unless otherwise specified.
Customers are responsible for reviewing the final order total before completing payment.
We may accept payment through available third-party payment providers. Transactions are subject to the applicable terms and security procedures of those providers.
One-Time Payments & No Automatic Renewal
All purchases made through our website are one-time transactions.
- Customers are charged once for each confirmed order.
- We do not operate automatic subscription services.
- No recurring charges or automatic renewals will be applied.
- No ongoing payment authorization is required for future billing.
- Any additional purchase must be initiated and authorized separately by the customer.
Completing a purchase does not enroll customers in a subscription or recurring payment arrangement.
05. Shipping & Delivery
Orders are processed and shipped according to the shipping information published on our website.
Delivery estimates are provided for general guidance and may vary due to carrier operations, weather conditions, transportation disruptions, or other circumstances beyond our reasonable control.
Customers should ensure that their shipping information is complete and accurate when placing an order.
06. Returns & Refunds
Return and refund requests are handled in accordance with our separate Return & Refund Policy.
Customers should review that policy before making a purchase to understand eligibility requirements, return procedures, and applicable refund arrangements.
07. Intellectual Property
All website content, including text, images, graphics, layouts, logos, and other materials, is protected by applicable intellectual property laws.
Unless expressly authorized, visitors may not:
- Copy or reproduce website content for commercial purposes.
- Distribute or republish protected materials.
- Modify or create derivative works from website content.
- Use website materials in a misleading or unauthorized manner.
08. Prohibited Activities
When using our website, you agree not to:
- Violate applicable laws or regulations.
- Submit false, misleading, or fraudulent information.
- Attempt unauthorized access to website systems.
- Introduce malicious software or harmful code.
- Disrupt website operations or interfere with other users.
- Use our website for activities that may cause harm to our business or customers.
We reserve the right to restrict access where misuse or prohibited conduct is identified.
09. Limitation of Liability
To the extent permitted by applicable law, SOLTHAVEN WORKS LLC shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or the inability to access our services.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
10. Third-Party Services
Our website may include links to external websites or services operated by third parties.
We do not control or assume responsibility for the content, availability, policies, or practices of external services.
Customers who access third-party websites do so at their own discretion and should review the relevant terms and privacy policies.
11. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, processed, and protected.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
12. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our operations, website features, or applicable legal requirements.
Updated terms will be published on this page. Continued use of the website following publication of changes indicates acceptance of the revised terms, to the extent permitted by applicable law.
13. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of the jurisdiction in which the business operates, subject to any mandatory consumer protection laws that apply.
14. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact:
SOLTHAVEN WORKS LLC
Email: [email protected]
By accessing or purchasing through our website, you acknowledge that you have read and agreed to these Terms & Conditions.